Blog

QoE / QoS

2021 and Beyond
Insights and Predictions for 2021
Jan 18, 2021 in Cloud Services QoE / QoS DTC

Now that 2020 has accelerated the timing of our industry’s digital transformation, we can expect 2021 to be a continuation of similar digital trends. Many thought leaders cite the pandemic as the agent that forced our industry to move full speed ahead with automation, cloud migration, remote production and operations and virtual events. What are some other insights and predictions that will propel us further ahead in 2021?

In The News
Testing Times

Lockdowns and working from home during the pandemic has significantly affected viewing patterns. With Test & Monitor essential to consumer QoE, have sector players faced additional challenges? Euromedia found out from a range of player show they have responded, as well as continuing to enable their broadcaster and service provider clients to maintain market share and protect revenue. Read the article on page 10 of Euromedia.

In The News
Sinclair's Qligent Vision Integration

Qligent Vision's standardized QoS/QoE monitoring systems ensure that Sinclair Broadcast Group (SBG) operators can seamlessly aggregate, analyze and troubleshoot all broadcast performance data groupwide. It also builds a solid foundation for future automation. Read the The Broadcast Bridge article.

In the news
Event-Based Monitoring in Pure Cloud Environment
Dec 10, 2020 in Cloud Services OTT QoE / QoS

As consumers transition to online entertainment platforms, the need to track consumer demand, expectations and satisfaction grows. Learn more with Qligent's CEO Brick Eksten on page 20 of RapidTV Everywhere's December supplement.

Data Tools and Technologies
It’s All About the Data
Nov 9, 2020 in Analytics QoE / QoS

It’s all about the data. How many times have you heard that statement? Whether you are a trucking company or Tesla doing autonomous driving or Netflix managing recommendations to your audience, it is all about the data. It’s not just big data, but how much you can gather and connect from many sources, different device types, networks and users to create a holistic picture of your business. If you’re a broadcaster or media content provider, you should be connecting multiple media metrics with other departmental data and intelligence to help you make better operational business decisions. What tools and technologies should you take advantage of to harness your data?

Ensure the viewer's QoE
Monitoring QoS and QoE to Help Reduce Churn
Sep 8, 2020 in Content Delivery QoE / QoS

Have you ever watched a football game and heard “Touchdown!” seconds before you saw it happen? Or watched a singing competition with a lip-sync delay? Or maybe you were absorbed in a suspenseful movie when the screen went black. These are examples of poor quality of experience or QoE.

SLAs and QoE
SLAs Important for Monitoring QoE in Media Content Delivery
Jul 6, 2020 in Content Delivery QoE / QoS

When the screen goes black, freezes or pixelates, who are you going to call? First, contact your internal technical support team familiar with the required standards written into SLAs.

Standards and QoE
Monitoring Internal Standards Critical to QoE for Broadcast Content Delivery
Jun 23, 2020 in QoE / QoS Standards Other

“Without standards, there can be no improvement.” Taiichi Ohno, Toyota industrial engineer. Every industry has its specific set of standards to measure operations, safety and quality. These agreed

In The News
APB+ Talks to Qligent Product Manager about QoE and QoS
Jun 2, 2020 in Cloud Services QoE / QoS Other

Asia-Pacific Broadcasting asks "Can hybrid transmission strategies ensure jitter-free content to multi-screens?" and interviews Qligent's Product Manager Lang Cooksey about QoE and QoS. Also mentioned is Sinclair Broadcast Group's deployment of Qligent's Vision platform for its QoS/QoE and compliance monitoring solution.

IABM In Conversation
IABM TV Interviews Qligent Product Manager
Apr 8, 2020 in OTT QoE / QoS Other

IABM Ben Dales talks with Product Manager Lang Cooksey about how Qligent is addressing some of the current challenges in the broadcast and media content industry. Lang Cooksey cites the growth of OTT or streaming wars, for example, and how they fall short with regards to ensuring QoE, channel brand recognition and viewer retention. He

In The News
A Matter of Quality
Apr 7, 2020 in QoE / QoS Other

As if the launch of the likes of Apple TV+ and Disney+ wasn’t placing enough strain on home networks, the need for masses to work at home due to the coronavirus has made matters considerably more complex. Joseph O’Halloran talks to Qligent about how to ensure quality of service. Read the article

In The News
Effective Monitoring Strategies Today And The Path Forward

In this Broadcast Bridge article, Qligent’s Director of Sales, John Shoemaker, talks about the multiplying number of stream monitoring and data aggregation points and increasingly efficient ways to proactively manage your QoS, QoE and compliance requirements.