Qligent Foresight Analytics

A powerful platform to measure User Engagement


Understand and correlate the factors that contribute to higher engagement

Learn More

APPLICATIONS

DISCOVER & UNCOVER

Extract maximum value out of your data - gain intelligence you can trust

UNIFIED KPI'S AND KQI'S

Improve sales, marketing, business development and IT team performance with strategically crafted KPI’s and KQI’s for accurate and real-time tracking of the end-to-end streaming experience.

IDENTIFY SILENT SUFFERERS

Discover and proactively contact the most highly impacted subscribers who are NOT calling the help desk. Identify those who are willing to speak with an agent before cancelling their subscription.

PREDICT AND PREVENT CHURN

Combine subscriber risk data with known churn triggers to gain specific business intelligence, launch churn-prevention scripts, and track your customer retention programs and strategies efficiently.

Streaming Media, AI and the Big Data Connection
When it comes to churn, the business axiom is that it's easier and more profitable to keep an existing customer than to find a new one. Research has shown that retention has more than double the impact on the bottom line than acquisition.

BUSINESS VALUE

MEASURE
MANAGE
MONETIZE

The only true measurement of your products or services value is user engagement.
At Qligent we believe that user engagement equally depends on both the content offered and the streaming experience gained.

Measure

It all starts with a better understanding of your customers.

Qligent Foresight Analytics discovers and uncovers the hidden story behind each and every subscriber. Know which events cause users to become disengaged.
Track your subscribers Quality of Experience with Qligent’s "True End-to-End™" technology

MANAGE

Qligent Foresight Analytics continuously studies user behavior and content delivery "from lens to screen” providing insights into the patterns driving positive and negative experiences, thus identifying the factors that contribute to higher engagement.

For greater granularity, Qligent Vision Analytics determines the varying levels of user experience and their influence on engagement among different user groups, locations, subscription levels and many other aspects.

MONETIZE

User engagement is highly correlated with overall profitability for a company.
Better engagement allows businesses to make money from their products and services with Ads (AVOD), Subscriptions (SVOD), or Pay-per-view sales (TVOD).

Qligent Vision Analytics provides Business Intelligence you can trust to make the right decisions and validate the performance of your data driven strategies as they evolve.

Where Artificial Intelligence Meets Big Data

COLLECT

Sort through mountains of Big Data coming from viewing platforms, CDNs, devices and customer engagement systems

MULTIPLE SOURCES OF DATA
REAL-TIME AUGMENTATION
INFINITE SCALABILITY

ANALYZE

Build your OTT service model and apply advanced AI/ML techniques to discover & uncover the hidden dependencies and patterns

RISK FACTORS
ENGAGEMENT & LOYALTY
PROPENSITY TO CHURN

ACT

Take preventive actions - predict failures and help desk calls, proactively contact silent sufferers, launch retention scripts

CONTACT SILENT SUFFERERS
COMBAT CHURN
PREVENT FAILURES

REPORT

Powerful platform for Business Intelligence and Impact Analysis - dashboards with real-time KPI's and KQI's, report engine and more.

DASHBOARDS
COMPREHENSIVE REPORTS
PREDICTION & TRENDS

SEE HOW IT WORKS!

contacts

Contact Us